Reviews

Product & Design Quality - As advertised

Customer Service & Shipping - On time

Roger Kelley

Product & Design Quality - They are heavy duty, work well. Will be purchasing more.

Customer Service & Shipping - Great company, awnsered my questions and helped me pick the product that works best for me.

Michael Frisbee

Product & Design Quality - Very good quality

Customer Service & Shipping - Kind of slow on free shipping Fedex via usps

James Cass

Product & Design Quality - all live up to our expectations

Customer Service & Shipping - Very FAST...as promised

Helen Panikowski

Product & Design Quality - This is a beautifully constructed flag. I purchased a smaller one for my local community garden's brand new flag pole, and then purchased this one for our local Fire Department's flag pole. The guys at the Fire House were thrilled and put it up immediately. I intend to purchase this larger one for our community garden next season. Thanks a million.

Customer Service & Shipping - Excellent!

Patricia Fitzgerald

Product & Design Quality - Product is great. Service is superb.

Customer Service & Shipping - Service is superb.

Paul Foster

Product & Design Quality - Excellent!

Customer Service & Shipping - Excellent!

Kevin Lookis

Product & Design Quality - so far so good

Customer Service & Shipping - great customer service and shipping is good

Dirk Moore

Product & Design Quality - I was a little disappointed in the construction of the grommets and how they were attached. The flag did not hold up well in the extreme windy conditions we have. However, I was given a replacement with a more durable construction.

Customer Service & Shipping - Customer Service was superior. They understood the problem and corrected it immediately with no hassle at all. Shipping was excellent. I highly recommend this company for your flag requirements.

John Costa

Product & Design Quality - Outstanding quality, it even has the velcro along the edges so I can use my existing side panels.

Customer Service & Shipping - Outstanding, fast and great price.

Kenyon Congdon

Product & Design Quality - Amazing quality, fast delivery.

Customer Service & Shipping - Easy to work with, super friendly and helpful.

Shelley Anderson

Product & Design Quality - Great looking flag! Can't wait to fly it

Customer Service & Shipping - Customer Service was outstanding. They were really helpful and patience with me through out the entire buying process!

Alexa Lovell

Product & Design Quality - quality flag, better than my last one i ordered off line.

Customer Service & Shipping - Very Pleasant person to work with over the phone.

Jeff Thomas

Product & Design Quality - These flags are absolutely beautiful! They are very well made of Nylon and the sun shines through to really make them bright. The colors are great on both sides no matter how you look at them. I will always come back here to buy my flags and accessories.

Customer Service & Shipping - Customer service is GREAT!! I called a few days ago about not selling an Air National Guard flag and the lady in customer service took care of it the same day I called. It was listed right on their web page the very next time I looked. How is that for customer service? They really listen to their customers! THANKS!

David L Hart

Product & Design Quality - I have purchased cheaper units and as the saying goes " you get what you paid for". I am happy with the design and quality as well as the ease of installation. Illumination factor is far better than previous units I have used.

Customer Service & Shipping - I am very happy with the customer service and the prompt delivery of my order.

David McClellan

Product & Design Quality - all live up to our expectations

Customer Service & Shipping - Very FAST...as promised

Helen Panikowski

Product & Design Quality - We really love our custom flags. The quality was great. We also ordered US flags, in which the material is nice an thick.

Customer Service & Shipping - The service provided has been exceptional since we first reached out to guys for proofs. It was over a month before we actually placed our order, while in-between. Your company reached out to ensure it wasn't anything else we needed. Shipping was on point. I would recommend this company. Thank you again!

Monique Frazier

Product & Design Quality - fantastic..... loving all of it!

Customer Service & Shipping - very very good , Randi has been awesome all the way!!!!!

Roger Glazier

Product & Design Quality - 18�x24� Custom Podium Banner - Standard

Customer Service & Shipping - 5 stars

CherRhonda Woodard Lynk

Product & Design Quality - Top notch, exactly what I wanted.

Customer Service & Shipping - Quick and easy! Turn around was very prompt!

Ken Reed

Product & Design Quality - The flags we received from Tuff Flags were very high quality...reinforced where the flags usually fray. We will be back!

Customer Service & Shipping - Customer service was great when we placed our order...professional and helpful! A great transaction!

Jim Collison

Product & Design Quality - This Navy flag is of very good quality. I am happy with the purchase...first one with Tuff Flags!

Customer Service & Shipping - Happy with the customer service and shipping.

Diane Wilkinson

Product & Design Quality - Very nice quality.

Customer Service & Shipping - Ordered online and received it very quick. Received emails with when it was shipped and when it would arrive.

John Carter

Product & Design Quality - I was very pleased with my purchase. Great quality material. I will be ordering all my flags thru here.

Customer Service & Shipping - Shipping was fast.

Dusty Wratchford

Product & Design Quality - flag pole light

Customer Service & Shipping - good

Gary Janes

Product & Design Quality - Better than we imagined and constructed. They helped further my business plan and model providing a better image.

Customer Service & Shipping - Great communication...flawless design and approval process

ORIENTHAL NEWBURN

Product & Design Quality - Awesome product and fast turn around!

Customer Service & Shipping - Excellent communication for a custom product- it turned out exactly as we wanted it! Fast shipping!

Dee Dee Mesaros

Product & Design Quality - All flags very nice

Customer Service & Shipping - Great

Walter Simpson

Product & Design Quality - The products seem to be exactly what we ordered and we will definitely use your company again when the need arises!

Customer Service & Shipping - Your company and staff were a delight to work with!

Sharman Dryden

Product & Design Quality - The tent turned out great, the colors are vibrant and it shows off my logo beautifully. Money well spent!

Customer Service & Shipping - The customer service was excellent - always prompt in responding in the friendliest manner and are very knowledgeable about their products.

Emilee Dize

Product & Design Quality - We really love our custom flags. The quality was great. We also ordered US flags, in which the material is nice an thick.

Customer Service & Shipping - The service provided has been exceptional since we first reached out to guys for proofs. It was over a month before we actually placed our order, while in-between. Your company reached out to ensure it wasn't anything else we needed. Shipping was on point. I would recommend this company. Thank you again!

Monique Frazier

Product & Design Quality - Very Good! Found you on internet search. Like Made in USA, contributing factor in purchase.

Customer Service & Shipping - Very good, even on follow up email question/answer.

James Casey

Product & Design Quality - Ordered for church property for Memorial Day, Veterans Day, and Independence Day. Pleased with quality of all flags!

Customer Service & Shipping - Professional and friendly as always! A pleasure to do business with!

Jim Collison

Product & Design Quality - Product was just what was needed.

Customer Service & Shipping - Customer Service was outstanding. Randi communicated well on the status of the order and order was shipped as needed. It was a pleasure doing business with Tuff Flags!

Arthur Foo

Product & Design Quality - Ordered for church property for Memorial Day, Veterans Day, and Independence Day. Pleased with quality of all flags!

Customer Service & Shipping - Professional and friendly as always! A pleasure to do business with!

Jim Collison

Product & Design Quality - We really love our custom flags. The quality was great. We also ordered US flags, in which the material is nice an thick.

Customer Service & Shipping - The service provided has been exceptional since we first reached out to guys for proofs. It was over a month before we actually placed our order, while in-between. Your company reached out to ensure it wasn't anything else we needed. Shipping was on point. I would recommend this company. Thank you again!

Monique Frazier

Product & Design Quality - Perfect! Great quality and amazing customer service. I would highly recommend Tuff Flags!

Customer Service & Shipping - After placing an order online I received a personal phone call from Tuff Flags. I truly appreciate that they took the time to clarify the order and discuss shipping prior to processing! Thank you Tuff Flags for the amazing flag and working to ship it out as quickly as possible!

Nicole Hardwick

Product & Design Quality - We really love our custom flags. The quality was great. We also ordered US flags, in which the material is nice an thick.

Customer Service & Shipping - The service provided has been exceptional since we first reached out to guys for proofs. It was over a month before we actually placed our order, while in-between. Your company reached out to ensure it wasn't anything else we needed. Shipping was on point. I would recommend this company. Thank you again!

Monique Frazier

Product & Design Quality - Product exceeded my expectations! Great quality!

Customer Service & Shipping - I was blown away how quickly I received my custom garden flag. Great customer service!

Tiffany Allen

Product & Design Quality - Every thing is perfect, maybe think about sewing a heavy duty cable in inside for less stress on the corners.

Customer Service & Shipping - Awesome company to work with! Would definitely recommend them for any other purchase your department is looking for.

Jesse Kozak

Product & Design Quality - Product arrived as expected.

Customer Service & Shipping - Customer service is top-notch!

Tara Johnson

Product & Design Quality - Good quality. Good service. Flies really well

Customer Service & Shipping - 5 stars

James Keiser

Product & Design Quality - Design was exactly as described and the flag is high quality. We have had it hanging outside since we received it and it has held up well to the weather.

Customer Service & Shipping - The flag was received by the time promised. Prompt delivery.

Theresa Rosas

Product & Design Quality - The flags we received from Tuff Flags were very high quality...reinforced where the flags usually fray. We will be back!

Customer Service & Shipping - Customer service was great when we placed our order...professional and helpful! A great transaction!

Jim Collison

Product & Design Quality - Excellent

Customer Service & Shipping - Excellent

Terry Burbatt

Product & Design Quality - Tuff Flags did an excellent job in producing a high quality product. I have had many compliments on our flags. I would highly recommend them to anyone that is looking for quality flags.

Customer Service & Shipping - The service I received was outstanding. They went over with me my order to make sure I was happy with the product and the design. There were also follow up calls to insure the product was delivered on time and it was correct.

Ray Pope

Product & Design Quality - The flags we received from Tuff Flags were very high quality...reinforced where the flags usually fray. We will be back!

Customer Service & Shipping - Customer service was great when we placed our order...professional and helpful! A great transaction!

Jim Collison

Product & Design Quality - This is a very beautiful flag that is of high quality. It looks great on both sides and the sun light shines through like a stained glass window. I am so proud to fly this flag under the American flag!

Customer Service & Shipping - Customer service is the best!! I called once about them not carrying the 3x5 ft. Air National Guard flag and it was taken care of and on their web sight the same day. They do listen to their customers concerns. I will always buy from this great company. The shipping is fast also. I am a very happy customer.

David L Hart

Product & Design Quality - These flags are absolutely beautiful! They are very well made of Nylon and the sun shines through to really make them bright. The colors are great on both sides no matter how you look at them. I will always come back here to buy my flags and accessories.

Customer Service & Shipping - Customer service is GREAT!! I called a few days ago about not selling an Air National Guard flag and the lady in customer service took care of it the same day I called. It was listed right on their web page the very next time I looked. How is that for customer service? They really listen to their customers! THANKS!

David L Hart

Product & Design Quality - Excellent. Durable, attractive, quality material.

Customer Service & Shipping - The website was easy to use and the customer service via chat interface was great. He was very responsive, answered all my questions, and wasn't pushy in the least. Shipping was prompt and the items were safely packaged. We will definitely continue to order from Tuff Flags.

Kent Stein

Product & Design Quality - the best!

Customer Service & Shipping - the best!

Dane McGuffee

Product & Design Quality - Product is great.

Customer Service & Shipping - Service is superb.

Paul Foster

Product & Design Quality - Product seems well made. The blue color is bright and the grommets are secured properly.

Customer Service & Shipping - I had no problems purchasing these flags. Delivery was a promised.

Frank Selvaggio

Product & Design Quality - Well made, quality materials.

Customer Service & Shipping - Prompt delivery .

Charles Smalling

Product & Design Quality - Nice construction and sturdy product made a nice addition to my office.

Customer Service & Shipping - All as expected and on time. Only concern was state flag appeared to have gold fringe online at order but when receiving it did not., but I made it work to match my IS Flag set.

Rodney Miller

Product & Design Quality - Love our Flags!! Good quality!! We have them displayed with PRIDE!!

Customer Service & Shipping - Excellent!!

Rhonda Wagnon

Product & Design Quality - Very good quality

Customer Service & Shipping - Customer service is excellent. And how many companies would come and hang a flag for a customer???Thank you Charles!

Pam Kantsios

Product & Design Quality - Nice construction and sturdy product made a nice addition to my office.

Customer Service & Shipping - All as expected and on time. Only concern was state flag appeared to have gold fringe online at order but when receiving it did not., but I made it work to match my IS Flag set.

Rodney Miller

Product & Design Quality - Good Quality material, Flew great in a wind as low as 3 mph!

Customer Service & Shipping - Great support and many questions answered by Randi. Pleasure to deal with.

Cole Lindenfelser

Product & Design Quality - These were absolutely perfect. Most places I tried to get these from had no clue what I was talking about. Product was great! Will for sure be ordering more from here in the future.

Customer Service & Shipping - The customer service was excellent, I got all the help I needed and fast. This made ordering super easy! I needed flag poles the next day and you made it happen. Thank you for all your help!

Meghan Beggs

Product & Design Quality - Yes, The flags are beautiful and the quality is amazing.

Customer Service & Shipping - At first my order got lost, but it was all taken care of in one phone call. Great customer service and received the flags over-night just in time for our Veterans celebration!!! Great job!

Rebecca Zoller

Product & Design Quality - Flag looks well designed. Will have to see how it holds up in the weather.

Customer Service & Shipping - Good customer service.

Richard Dirrenberger

Product & Design Quality - .

Customer Service & Shipping - Very Fast and prompt!

Mia Brown

Product & Design Quality - flags

Customer Service & Shipping - quick delivery

Araceli Salgado

Product & Design Quality - Product is great. Service is superb.

Customer Service & Shipping - Service is superb.

Paul Foster

Product & Design Quality - I was very pleased with my purchase. Great quality material. I will be ordering all my flags thru here.

Customer Service & Shipping - Shipping was fast.

Dusty Wratchford

Product & Design Quality - Much better replacement bracket.

Customer Service & Shipping - Excellent. I appreciate the assistance. Thank you Randi. Tom

Tom Schroeder

Product & Design Quality - excellent quality

Customer Service & Shipping - custom er service was great with fast shipping

Dirk Moore

Product & Design Quality - Very High quality especially in comparison to comparably priced flags.

Customer Service & Shipping - very reasonable and arrived when estimated. No need for customer service.

Christina Anderson

Product & Design Quality - Have not installed but quality of all three products looks great.

Customer Service & Shipping - Excellent Customer Service and prompt shipping.

Tanner Scheuermann

Product & Design Quality - Havent flown it yet but appears to be fine quality & color

Customer Service & Shipping - Quick order processing & delivery

Tim Croswhite

Product & Design Quality - Good enough.

Customer Service & Shipping - Amazing! Randi was a breeze to work with and went the extra mile. We at LithtexNW couldn't be happier. Thank you!

Andrew Karmy

Product & Design Quality - Very nice and durable

Customer Service & Shipping - Customer service in correcting the shipping mistake was excellent and I, especially liked the personal message from your staff. J

Justin Marotta

Product & Design Quality - I was a little disappointed in the construction of the grommets and how they were attached. The flag did not hold up well in the extreme windy conditions we have. However, I was given a replacement with a more durable construction.

Customer Service & Shipping - Customer Service was superior. They understood the problem and corrected it immediately with no hassle at all. Shipping was excellent. I highly recommend this company for your flag requirements.

John Costa

Product & Design Quality - good stitching and printing. neatly packaged.

Customer Service & Shipping - prompt and helpful

Kayla Williams

Product & Design Quality - Outstanding design and superior quality with flag and hardware. I would do additional business with Tuff Flags in the future.

Customer Service & Shipping - Charles was very patient and friendly in advising me on design and followup shipping

Benjamin Rucker

Product & Design Quality - 8x12 memorial flags

Customer Service & Shipping - No problems!

Vickie Tanner

Product & Design Quality - All flags very nice

Customer Service & Shipping - Great

Walter Simpson

Product & Design Quality - All flags very nice

Customer Service & Shipping - Great

Walter Simpson

Product & Design Quality - All flags very nice

Customer Service & Shipping - Great

Walter Simpson

Product & Design Quality - The flag was of good quality. Its been flying in high and low wind, snow and ice with no problems.

Customer Service & Shipping - Haven't had to work with customer service. Ordered our flag online and it was shipped within the time frame given.

Carol White

Product & Design Quality - Excellent! Colors came out vibrant and sharp!

Customer Service & Shipping - A+++ They took my concerns about timeliness very seriously.

Rechy Svei

Product & Design Quality - Wonderful!

Customer Service & Shipping - Great!

Leigha Tipley

Product & Design Quality - Product arrived as expected.

Customer Service & Shipping - Customer service is top-notch!

Tara Johnson

Product & Design Quality - Very impressed with the flying eagle. Heavy, well-made and painted and decorated in a realistic manner. The disk light gives off a bright light and completely lights a 3' X 5' flag.

Customer Service & Shipping - Customer service was great. We called with a question and service representative spent much time with us answering the question. Shipped in a sturdy container and packaged well.

Cynthia Lemire

Product & Design Quality - Best looking flag pole in town!

Customer Service & Shipping - Very good

Michael Salsbury

Product & Design Quality - Lights were exactly as described, we put them on our new flag pole and they light the flag beautifully. I would certainly recommend them to my friends.

Customer Service & Shipping - Received my lights before my pole was ready, so had time to charge them. Great service!

Sherry Truesdell

Product & Design Quality - Due to the cold, we haven't been able to install the lights on the flag pole yet but everything looks good.

Customer Service & Shipping - I am the Newtown teacher you personally called about possibly donating the flag pole if it was for a school. It was a gift for my dad, but you discounted it and it meant so much to me that you did this so near the anniversary of Sandy Hook. This is always a very hard time for all of us. Thank you again.

Elizabeth Hanna

Product & Design Quality - Great quality! Colors are vivid and design is as promised.

Customer Service & Shipping - Fantastic customer service from all involved (point person, designers)

Jessica Garramone

Product & Design Quality - Great Design

Customer Service & Shipping - One got lost and they resent it in time for a birthday present...great customer service

Christy Whisenant

Product & Design Quality - I sent a rough draft and design team was responsive to the changes. We ordered 50 flags for a class reunion. Product turned out great. Glad they could produce the small quantity. We ironed the flags upon receipt because we needed to use them right away.

Customer Service & Shipping - Customer service was very helpful and responsive. I had a hard deadline for the flags and when placing the order I said "Tell me now if you can't make in time because one day late I won't need them anymore." They said they could meet the deadline, then called to let me know when they shipped and they arrived several days ahead of deadline. I really appreciated that call about the shipping!

Connie Teece

Product & Design Quality - quality flag, better than my last one i ordered off line.

Customer Service & Shipping - Very Pleasant person to work with over the phone.

Jeff Thomas

Product & Design Quality - Very nice and durable

Customer Service & Shipping - Customer service in correcting the shipping mistake was excellent and I, especially liked the personal message from your staff. J

Justin Marotta

Product & Design Quality - Received the flagpole solar light in fine shape. the unit is well built and went together fine. The mounting straps were way to big, so I used smaller straps to mount the unit. I'm using the light to light up a Mobil Oil flying horse emblem fifty feet away on my father-in-laws garage from the pole I mount the unit on. The adjustable focus head was great to adjust the beam to the right size. My father -in- law loves it. Will see how it stands up outside in the cold weather.

Customer Service & Shipping - The emails to update on when the unit shipped and to track it were a big help.

Steve Periman

Product & Design Quality - Excellent qulaity

Customer Service & Shipping - Great shipping

Cindy Sterling

Product & Design Quality - Quality was very good. We were very happy with the artwork and quality.

Customer Service & Shipping - Went above and beyond to get me my order on time.

Jennifer Kemerer

Product & Design Quality - Great materials, very satisfied with the price and quality. Highly recommend!

Customer Service & Shipping - Great customer service and shipping on point.

Alex Montanez

Product & Design Quality - Excellant

Customer Service & Shipping - Very satisfied, prompt and courteous.

JGE School

Product & Design Quality - I couldn't be happier! They helped with execute the design I wanted and the quality of the product is top notch! Sturdy base but lightweight so its easy to carry in and out of events.

Customer Service & Shipping - Super fast shipping! I had my custom products within a week of ordering.

Randi Milroy

Product & Design Quality - Better than we imagined and constructed. They helped further my business plan and model providing a better image.

Customer Service & Shipping - Great communication...flawless design and approval process

ORIENTHAL NEWBURN

Product & Design Quality - Great product and quality was very good.

Customer Service & Shipping - I had a very tight deadline and customer service helped prioritize my order so it was delivered in time. I will be using Tuff Flags again.

Kenny Rhame

Product & Design Quality - really good quality-price RS.

Customer Service & Shipping - Really good. Randi M was so helpful

Sandra Sancho

Product & Design Quality - I was very satisfied with dealing with very professional and knowledgeable staff, products availability and quality is excellent.

Customer Service & Shipping - fast shipping.

Leo Barrera

Product & Design Quality - I'll need to wait until spring thaw to take my flag pole down to install these units but I'm looking forward to them being perfect for my needs.

Customer Service & Shipping - Fast service and delivery!

Linda Phillips

Product & Design Quality - All flags very nice

Customer Service & Shipping - Great

Walter Simpson

Product & Design Quality - I was very satisfied with dealing with very professional and knowledgeable staff, products availability and quality is excellent.

Customer Service & Shipping - fast shipping.

Leo Barrera

Product & Design Quality - Love our Flags!! Good quality!! We have them displayed with PRIDE!!

Customer Service & Shipping - Excellent!!

Rhonda Wagnon