American Made


Terms & Conditions


Limitations on Liability and Warranty Disclaimer:

TUFF FLAGS MAKES NO ADDITIONAL OR INDEPENDENT WARRANTIES. TUFF FLAGS DISCLAIMS ALL IMPLIED OR EXPRESSED WARRANTIES TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW.TUFF FLAGS SHALL BE NOT BE HELD LIABLE FOR ANY KIND OF INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, EVEN IF POSSIBILITY OF SUCH DAMAGES HAVE BEEN ADVISED. THE MAXIMUM LIABILITY FOR TUFF FLAGS, INC SHOULD BE LIMITED TO THE PURCHASE PRICE OF THE PRODUCT. TUFF FLAGS, SHALL NOT BE HELD LIABLE FOR ANY DAMAGES CAUSED BY USING ITS WEBSITE OR OTHER RESOURCES LEADING TO ANY DIRECT, INDIRECT, PUNITIVE, CONSEQUENTIAL AND INCIDENTAL DAMAGES. TUFFFLAGS,INC MAKES NO WARRANTY ABOUT THE PERFORMANCE OF THE PROMOTIONAL MERCHANDISE SOLD ON ITS WEBSITE. IT SHOULD NOT BE HELD RESPONSIBLE FOR LOST DATA, ERRONEOUS CONTENT, SYSTEM DOWNTIME, ETC.

Governing Law

Any dispute between you and Tuff Flags due to the product pricing, quality or request of information shall be governed in accordance to the laws in the State of North Carolina. If you disagree about any provision of the Terms and Conditions or feel that it is legal and invalid, it should not affect the validity and enforceability of rest of the portions. Any litigation about the transaction or any disagreement between the customer and Tuff Flags shall be brought in the federal or state courts located in Durham, North Carolina and the customer hereby submits and agrees to this jurisdiction as proper.

Cancellation Policy

While we hope it never needs to be done, we reserve the right to cancel orders due to discontinuation of products, shipment delays or other issues arising from problems from our suppliers.  We may correct any website error or remove a product from sale without incurring liability for direct or consequential damages.  Refunds will be provided for all cancelled orders. 

Return Requests

Tuff Flags will not receive any customized product for any reason other than manufacture defect and the return shipment should bear the appropriate Order ID on the package. In the case of defective products, the returned items must be 100% complete in its original condition with all registration card (s), packaging, manuals, software and accessories. We reserve the right to refuse a return on the product, which doesn’t fit into these requirements.

Use of Trademarks

Merchandise with logos shown on our website are only for the purpose of illustration and they are never intended to suggest that Tuff Flags owns any rights to these trademarks or that Tuff Flags would make these products with trademarked or copyrighted logos available for other purchases, without the permission of the owners of those trademarks and logos. By buying from us, you grant us permission to display these products containing your logo on our website or to distribute them as samples of products available with us. We agree not to sell any of your customized products without your written consent.

On purchasing from us, you agree that the usage of contents on the TuffFlags.com will be limited to a shopping resource for non-commercial use.

Proprietary Rights

The Tuff Flags logo, trade names and trademarks are sole properties of their owners. You are not permitted to use, copy, manipulate or reproduce such logos in any manner without written consent of the owner.

The entire contents of TuffFlags.com including images, text, photographs, video, graphics, headers, icon, software and information are collectively subject to trademark, copyright or other proprietary rights or licenses held by Tuff Flags. All content is copyrighted as a collective work under the U.S and other international copyright laws. By using this website, you agree not to use, copy, create or modify any part of this content for your personal benefit. In addition, you should not transmit, distribute, repost, publish and frame the content in any other manner defaming the company, or employees. Tuff Flags reserves right to cancel or refuse any orders placed for services or products where the sale os such items is prohibited by your state.

If you have any questions about our terms and conditions, please contact us at:

100 Capitola Drive
Suite #100
Durham, NC 27713
Phone: 888-2US-FLAG (888-287-3524) (Toll Free)